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Degraded

Application home page is not loading for some users

Feb 06 at 03:44am HST
Affected services
ng.certifyos.com

Resolved
Feb 06 at 08:25pm HST

We have deployed a fix to handle session expiration gracefully.

Updated
Feb 06 at 05:45am HST

There is a workaround to log out and back in manually to regain full functionality.

Created
Feb 06 at 03:44am HST

Some users are reporting a Certify landing page with no content. This is due to an issue with authentication session expiration.