We are currently investigating an issue where the Credential Search page is not loading and displays the error message “Something went wrong.”

At this time, the root cause of the issue is still being identified. Our Engineering team is actively working to diagnose and resolve the problem as quickly as possible.

Current Impact:

The Credential Search page may be inaccessible or return an error.

Other areas of the platform may continue to function as expected.

No action is required from users at this time.

Next Steps:

Our engineering and support teams are actively investigating the issue.

We will share updates as more information becomes available.

An update will be provided once normal functionality is restored.

We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.

Bubble.io restored their load balancer functionality, and access to our services returned to normal.

Our hosting provider, bubble.io, has confirmed they are encountering network issues with their load balancers. This results in our domain being unavailable. https://status.bubble.io/incidents/7kzqtsldmvs4

Portal is unavailable to users. It appears to be an issue with our hosting provider.